Quality
Anyone can get the first article right. What matters is the tenth batch behaving like the first — so quality here is built into how the floor runs, not inspected in at the end: three inspection gates, a named owner at each, and a record for every lot.
Certification
Maruti Industries operates a certified quality management system covering design support, fabrication, surface treatment, assembly and dispatch. Certificate no. 305025031813Q, valid to March 2028.
SCOPE
The quality system covers the full route — from drawing review through to inspection-certified dispatch.
GOVERNANCE
A dedicated Management Representative owns the quality system, with QC inspectors accountable at each gate.
ROADMAP
A medical-device-specific quality system is planned as we deepen our work with diagnostic OEMs.
Inspection
GATE 1 — IN-PROCESS
A line inspector checks parts in-process against the drawing before they move forward, with sampling after surface treatment. Problems are caught at the stage that caused them.
GATE 2 — FINAL
A line inspector checks every part against its part-specific inspection plan before packing — not a sample, every part.
GATE 3 — PDI
Pre-dispatch inspection on critical-to-quality parameters is carried out by the QA Head — independent of the production line — with documented packing before the lot moves to finished goods.
Traceability
Each lot carries a job card tracked across 20+ production stages. If a customer asks what happened to a specific part — which machine, which operator, which inspection result — the answer exists on record, not in someone's memory.
01
Incoming raw material recorded against the lot before cutting begins.
02
Each stage — cutting, forming, welding, finishing — logged as the lot moves through.
03
Gate 1 and Gate 2 results recorded against the lot, with certificates on request.
04
Packing documented and dispatch tied back to the originating job card.
Confidentiality
We build for diagnostic OEMs — which means some of our customers compete with each other. Separation is therefore a controlled procedure, not an assurance: QF-AD-02 defines how drawings, tooling, files and floor access are kept apart, and every operator signs it. The clauses below are the procedure in summary.
No drawing or specification is accepted before a signed NDA is on file. Accounts maintains the register — customer, date signed, validity, file location.
Hard copies are held in a locked cabinet, one folder per customer. Released to the floor only against an active job card, recorded in the issue register, returned on closure. Superseded revisions are destroyed, not filed.
Fixtures, jigs, dies and gauges sit on customer-labelled racks. Never cross-used between customers, even where part geometry is similar. Customer-owned tooling is tagged and not modified without written approval.
Separate customer directories on the works system, with access limited to the directors and the QA lead and reviewed on any staff change. Customer drawings are never posted in shared or vendor messaging groups.
Visits are scheduled so customers in the same segment do not overlap on site, and follow a defined route that excludes other customers' work in progress. Photography inside the works requires prior written approval.
Any outsourced operation that requires sharing your drawing needs your written consent, and the sub-contractor signs a back-to-back confidentiality undertaking before release.
Every employee and contract operator signs this procedure at induction and annually thereafter. Signed acknowledgements are retained and available for customer audit.
Going digital
Maruti runs a manufacturing execution system built in-house for our own floor, rather than bought off the shelf. Part of it is running today; part of it is still being added. We'd rather tell you exactly which is which than describe a finished system we haven't finished.
RUNNING TODAY
Every lot is released as a job card and tracked stage by stage — bending, welding, surface treatment, assembly — so the position of any lot is a lookup, not a walk around the floor.
RUNNING TODAY
Dispatch is recorded against the originating lot, and the certificate of conformance is generated from that lot's own production record rather than compiled separately by hand.
BEING ADDED
Gate 1, Gate 2 and PDI results are still recorded on paper today. Moving them into the system is the current piece of work, so that inspection history sits with the lot rather than in a file.
Partnership & future